sok4d Privacy Policy

sok4d ("the Platform", "we", "us", "our") operates the online betting platform accessible at https://sok4d.cam. We are committed to protecting the privacy and personal data of every individual who interacts with our platform, whether as a registered Member, a visitor browsing the site, or a customer support contact.

This Privacy Policy sets out the full details of how sok4d collects, uses, stores, discloses, and protects personal data in connection with the provision of our services to users in Indonesia and other jurisdictions from which our platform is accessible. It applies to all data collected through the sok4d website, mobile site, in-app communications, email correspondence, and customer support interactions.

This Policy should be read alongside our Terms & Conditions, which together constitute the complete agreement governing your use of the sok4d platform. Capitalised terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.

sok4d collects personal data in the following categories, depending on the nature of the interaction and the services accessed:

We do not intentionally collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) and ask that Members refrain from submitting such data through any platform channel. If such data is received inadvertently, it will be deleted promptly.

Personal data is collected through the following mechanisms:

• Direct submission: Data provided by the Member during account registration, KYC verification, payment processing, customer support interactions, and completion of any platform forms.
• Automated collection: Technical and behavioural data collected automatically as you interact with the sok4d platform, including through cookies, server logs, and analytics tools. See Section 12 (Cookies & Tracking) for full details.
• Third-party sources: Identity verification data supplemented from licensed identity-check providers; fraud prevention data received from risk management partners; payment verification data from banking and e-wallet providers operating in Indonesia.
• Customer support channels: Data volunteered by Members during live chat sessions, WhatsApp support, or email correspondence with the sok4d support team.

sok4d processes personal data on the following legal bases, depending on the specific processing activity involved:

• Contractual necessity: Processing required to enter into or perform the contract with you as a Member — including account creation, payment processing, game provision, and withdrawal management.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) rules, age verification requirements, and record-keeping obligations under our international operating licence.
• Legitimate interests: Processing carried out in pursuit of the legitimate business interests of sok4d, including fraud detection, platform security, product improvement, and responsible gaming monitoring — provided those interests are not overridden by your rights and freedoms.
• Consent: Processing activities based on your freely given consent, such as receipt of promotional communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

sok4d processes personal data for the following defined purposes. No personal data is used for purposes materially incompatible with those listed here without prior notice and, where required, fresh consent:

• Creating and managing Member accounts on the sok4d platform.
• Verifying Member identity and age (KYC) in compliance with our licensing obligations and responsible gaming commitments.
• Processing deposits and withdrawals via Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata) and e-wallet platforms.
• Detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and other prohibited conduct.
• Delivering, operating, and improving the sok4d platform's sporting markets, live casino, togel (traditional numbers lottery), and slot gacor offerings.
• Administering bonuses, promotions, and VIP loyalty programme benefits, including verifying eligibility and tracking wagering requirements.
• Responding to customer support requests and resolving complaints.
• Sending transactional communications (account notices, deposit confirmations, withdrawal updates) and, where consent has been given, promotional communications.
• Monitoring gaming behaviour patterns to enable responsible gaming interventions where necessary.
• Maintaining audit logs and records as required by regulatory and licence obligations.
• Conducting platform analytics and statistical analysis to improve service quality and user experience.

sok4d does not sell, rent, or commercially trade your personal data. Data is shared with third parties only in the following defined circumstances:

• Payment Processors: Financial data (bank account details, transaction amounts) is shared with Indonesian banking institutions and e-wallet operators (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, etc.) solely to execute the payment instructions you initiate.
• Identity Verification Providers: Identity documents submitted during KYC (including KTP copies) are shared with licensed identity-verification partners for the purpose of age verification and document authenticity checks.
• Fraud & Risk Management Partners: Technical and behavioural data may be shared with fraud prevention service providers operating under strict contractual obligations to prevent financial crime and protect platform integrity.
• Cloud Infrastructure Providers: Personal data is stored on servers managed by enterprise-grade cloud infrastructure providers operating under data processing agreements that mandate equivalent data protection standards.
• Game Content Providers: Certain technical identifiers (anonymised session tokens, wager data) are shared with game studio providers (such as Pragmatic Play, Evolution Gaming, and Spribe) in the minimal form necessary to operate their games within the sok4d environment. These providers are contractually prohibited from using this data for their own commercial purposes.
• Legal & Regulatory Authorities: Personal data may be disclosed to Indonesian or international law enforcement agencies, regulatory bodies, or courts where required by a valid legal order, court order, or regulatory directive. sok4d will, where permitted by law, notify the affected Member before complying with such a request.

As an internationally operated platform serving the Indonesian market, sok4d may transfer personal data to servers or service providers located outside Indonesia. Such transfers occur in the following contexts:

• Data stored on cloud infrastructure hosted in data centres located in Singapore, Hong Kong, or other jurisdictions with recognised data protection frameworks.
• Game content providers and fraud-detection partners based in Europe, the United Kingdom, or other international jurisdictions.

Where personal data is transferred outside Indonesia, sok4d ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to that required under Indonesian personal data protection law. These safeguards include standard contractual clauses, adequacy assessments, and where applicable, binding corporate rules.

By using the sok4d platform, you acknowledge and consent to the transfer of your personal data to international jurisdictions in accordance with the safeguards described in this section.

sok4d retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

sok4d implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between Members' devices and the sok4d platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all web sessions, API calls, and payment data submissions.
• Encryption at rest: Sensitive personal data stored on our servers — including identity documents, financial records, and authentication credentials — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised sok4d personnel and data processors on a strict need-to-know basis. Role-based access controls and multi-factor authentication are enforced across internal systems.
• Security monitoring: Real-time intrusion detection and anomaly monitoring systems are deployed to identify and respond to potential security incidents. Logs of access to personal data are maintained and reviewed regularly.
• Penetration testing: The platform undergoes periodic penetration testing and security audits conducted by qualified third-party security professionals.
• Incident response: In the event of a personal data breach, sok4d maintains a documented incident response process. Affected Members will be notified in accordance with applicable legal requirements, without undue delay, where the breach poses a risk to their rights and freedoms.

While sok4d takes all reasonable steps to protect your personal data, no system is entirely immune to risk. Members are encouraged to use strong, unique passwords for their accounts and to enable any available two-factor authentication features to further protect access to their account.

As a Member of the sok4d platform, you hold the following rights with respect to your personal data. These rights are substantive — not merely stated for appearances — and can be exercised by contacting the sok4d Data Protection contact detailed in Section 15:

To exercise any of the rights listed above, please submit a written request to the sok4d Data Protection contact (see Section 15). Requests will be acknowledged within 5 business days and substantively addressed within 30 days. Where a request is refused or partially declined, the reasons will be clearly stated and you will be informed of your right to escalate the matter.

The sok4d platform uses cookies and similar tracking technologies to operate the platform effectively and improve the Member experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential to the operation of the platform — including session authentication cookies that keep you logged in, security tokens, and cookies that remember your language and interface preferences. These cannot be disabled without impairing core platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated statistical data about how Members interact with the platform — such as which pages are visited most frequently, average session duration, and navigation paths. This data is used solely to improve platform performance and user experience and is not used for personalised advertising.
• Functional Cookies: Used to remember your preferences (such as deposit method, responsible gaming settings, and notification preferences) to provide a more personalised platform experience.
• Security Cookies: Deployed to support our fraud-detection and account-security systems, including cookies that help identify unusual login patterns and flag potentially compromised sessions.

sok4d does not use third-party advertising cookies or behavioural tracking technologies designed to serve targeted advertisements based on your browsing activity outside the sok4d platform. We do not participate in cross-site tracking advertising networks.

Browser-based cookie controls allow you to manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use core platform features, including account login.

The sok4d platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. This is both a platform policy and a responsible gaming obligation.

Age verification is conducted as part of the KYC process for all new Members. Where we have reason to believe that a Member may be under 21 years of age, the account will be suspended pending age verification. If age verification confirms that the account holder is under 21, the account will be permanently closed, all pending transactions cancelled, and any deposited funds returned to the original payment source.

If you believe that personal data belonging to an individual under 21 has been collected on the sok4d platform, please contact us immediately at the address provided in Section 15. We will investigate promptly and take appropriate action, including deletion of the relevant data.

sok4d reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes in our data processing practices, or improvements to our privacy framework. All changes will be effective from the date on which the updated Policy is published at https://sok4d.cam/privacy-policy.

Where a change is material — meaning it significantly affects how we use your personal data or the rights available to you — we will notify registered Members via the email address associated with their account at least 14 days prior to the change taking effect, where reasonably practicable.

We recommend that Members periodically review this Privacy Policy to stay informed of how their personal data is being managed. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Continued use of the platform following publication of a revised Policy constitutes acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sok4d, please use the following contact details. All contact details are provided as plain text — they are not clickable links.

When submitting a data subject request, please include your registered email address, a description of the specific right you are exercising, and any relevant details that will help us locate and process your request efficiently. You may be asked to verify your identity before the request is processed, consistent with our obligation to protect Member data from unauthorised access.

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all prior versions of the sok4d Privacy Policy.